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JULY 1, 2003

The Dark Ages

As if five weeks of grey, drizzly rain wasn’t enough after one of the snowiest winters in a long time here in New England, the gloomy weather finally gave way a few days ago to one reasonably pleasant afternoon followed immediately by oppressive heat and humidity. This is brutal humidity – the kind of air that hangs heavy around you like a giant soggy wool blanket that’s been left in the sun, the kind that makes you want to stick your head in the freezer or maybe the oven.

Then today, the final insult: my cable internet has gone down. Customer support said they had no outages in my area but the tech who called a while later confides that they’ve had a ton of problems all due to – you guessed it - the stifling humidity. Either way, the result is the same – my cable internet is down. I have been driven off the information super highway.

This can’t be happening – there’s online research to do, streaming NPR to listen to, emails to check. What if today is the day some deposed African dignitary wants me to assist in wiring money out of his country?

I plug and unplug my cable modem in ten minute increments, always hoping to see the solid green light that means I’m connected with the outside world. Instead I get only the sad “blink (pause) blink (pause)” that indicates I’m still isolated.

I consider wife’s computer across the room. It has dial up. Not just any dial up, however, dial up through one of the biggest and most annoying internet providers, the one that sends free CDs every week. I suppose I could always go online that way....

I plug and unplug my cable modem again in a desperation. C’mon, work!

It’s no use. I head across the room and log on through my wife’s computer. I listen to the painfully archaic sound of a 56k modem trying to synch with the server. It tells me that I have mail and I’m appalled.

Once I finally close the fourteen pop up screens the ISP has loaded, I head out to the internet. What IS this place? Pages load so slow. Pictures don’t just appear - you can actually watch them download in front of you. I grab a 3 megabyte file and it takes fifteen minutes to retrieve.

I go to call my friends to tell them, but when I pick up the phone I hear the modem. You can’t use the phone when you’re on dial up.

The horror.

Oh cruel fates of high speed, I promise to be a better person. I promise to enjoy the blazing connection without conceit. I promise not to brag about 60 megabyte downloads. I promise to be kind and considerate to those unfortunate souls still stuck on dial up. Please, oh please, just bring my broadband connection back.

I wonder if this is how people with Tivo feel about the rest of us.

This Essay © 2003 Lee Totten